Just got this glitch too
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I just played one of my wildest chess games of all time, even getting a brilliant and great move! However, usually, the engine will give accuracy numbers, for this game I got hyphen where CAPS scores should be.
Here's the game: https://www.chess.com/analysis/game/live/33525592609?tab=review
I thought maybe this was a server error, so I analyzed some other games, and lo and behold, they did have accuracy ratings. Went back to this game, still no accuracy ratings. So, my question is there something about this game that is confusing the computer and making it unable to compute my accuracy or is there a glitch on this particular game?