Breech of contract

RPCARLSON

The choice of the gold package ment 25 rated puzzles per day for a year. Chess .com has breached the agreement 😡

Ixneilosophye

You’re kidding 

Martin_Stahl
RPCARLSON wrote:

The choice of the gold package ment 25 rated puzzles per day for a year. Chess .com has breached the agreement 😡

 

Have you opened a ticket yet?

 

https://www.chess.com/forum/view/general/i-paid-for-25-rated-puzzles-per-day-now-there-gone

notmtwain

Did you send an email to support@chess.com yet?  Ask them if there has been any change in membership benefits in regards to solving the tactics trainer type of puzzles. (Not Puzzle Rush or Puzzle Battle)

sachidanand321

when i should revised my membership

m_connors

When I had a premium membership and did the puzzles regularly (not recently), I never had problems. Perhaps it's a bug? Post #3 is from Chess.com Admin and provided a link to another thread with the same problem? I'm going to check it out now. Good luck.

[EDIT] Just checked it out. It is just a similar problem post; however, it did provide the link to report the problem. Here it is: https://support.chess.com/article/346-contact-us

SECOND EDIT (This is getting redundant!) Just realized that other post is also from the OP of this post . . . Sorry.