cant play more than one game for each time I log in.

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Robthelob

Worked fine until about a week ago but I get blank board when I go for a second 10 min game. I have to re login in each time I want to play a game! Looks like recent programming changes have introduced bugs (yea also my "report a but" link doesnt work. Oldish Apple laptop may be the problem, but it has worked fine for 2 years.

Rob Wright

Martin_Stahl
Robthelob wrote:

Worked fine until about a week ago but I get blank board when I go for a second 10 min game. I have to re login in each time I want to play a game! Looks like recent programming changes have introduced bugs (yea also my "report a but" link doesnt work. Oldish Apple laptop may be the problem, but it has worked fine for 2 years.

Rob Wright

 

What browser and browser version?

Robthelob

I have Google Chrome an old version 49.0.2623.112 (64 bit).

My old Macbook 4.1 with software OSX 10.7.5 (11G 63) cannot support Chrome updates. So will I need anew computer? Rob

dennis9989
Well, did you press the ‘remember me’ thingy every time you login?
Martin_Stahl
Robthelob wrote:

I have Google Chrome an old version 49.0.2623.112 (64 bit).

My old Macbook 4.1 with software OSX 10.7.5 (11G 63) cannot support Chrome updates. So will I need anew computer? Rob

 

You might open a ticket with support but it's possible bugs in an older browser won't be fixed.

 

https://support.chess.com/article/346-contact-us