“Chess.com does not discuss fair play matters publicly and, as such, we decline to comment on the happenings at Sinquefield Cup and/or any speculations made by the community” - Danny Rensch
Obvious wisdom in this.
But the TIMING of chess.com actions in banning Hans Nieman now, means chess.com have become an active part of the incident and supportive of one side over the other.
Chess.com actions are a 'comment' on the incident.
Triggered by the Carlsen/Niemann incident I wrote a longer article about what is generally possible and useful in cheating detection in strategy games, particularly Backgammon and Chess. One conclusion was that the responsible people - officials, organizers of tournaments, server operators and arbiters - should have a common, sophisticated and stringent plan. Ideally before things heat up. And developed by an umbrella organization.
After noticing the security modifications in St. Louis between round 3 and 4 and after reading the transcript of the interview with Hans Niemann from last night I get the impression of a chicken pile just keeping the rumor mill running. Sad to see. Perhaps chess.com should explain some things [edit: if it's correct what Niemann stated regarding the current ban and uninvitation].