Unhappy with chess com
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If they're taking money from cards, it's illegal. Simple as that.
Sorry,but how do you know about these incidents when you have only joined a few months ago? Or were you originally on a different account?
You don't sound like you have any idea at all about "what they used to do", frankly. You sound like someone who is trying to troll, but who isn't very good at it.
Work on your troll game or get it out of here.
As for the contention that the original poster has changed his mind, it looks to me like he's only changed his mind simultaneous to his rating going up. As soon as it starts going back down, and we all know it will, because that's how these things go, he'll be back to hating the site.
That's not changing his mind, it's simply having a short-term outlook and inability to think about a situation rationally.