Defaulting board

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Avatar of Hoping_to_Queen

I have my correspondence chess board settings to classic pieces and dark brown board.  Very often if I close out the site (NOT log out), when I reopen the site the settings go back to the default.  I save the new ones each time I make the change; so, it isn't that.  Does anyone know why this is happening or what I can do about it?

Avatar of manekapa
Is your antivirus program preventing the saving of site cookies?

Are you clearing the site’s history or cookies?
Avatar of Hoping_to_Queen

I'm not clearing anything, manekapa.  I don't know about my anti-virus program, but this doesn't happen every time I close my browser (I just about never log out).

Avatar of manekapa

Which browser are you using?

You might try Chrome to see if it make a difference.

Avatar of Hoping_to_Queen

It happens on both Chrome and Firefox.

Avatar of cellomaster8
You should contact chess.com help and support
Avatar of Hoping_to_Queen

Thank you both.  I'll do that. happy.png  Yes, I'm saving, RedGirlZ; it sometimes works and sometimes defaults.  I change it and save and then it will work and it won't.