Is This a Bug ?

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Avatar of bestofchess10

When I am Playing a game and I get White I make my move but it doesn't come there so I have to refresh and then it comes by doing refresh I lost kind of 10 seconds in a Arena Tournament / Game So can chess.com Fix it ?

Avatar of justbefair
bestofchess10 wrote:

When I am Playing a game and I get White I make my move but it doesn't come there so I have to refresh and then it comes by doing refresh I lost kind of 10 seconds in a Arena Tournament / Game So can chess.com Fix it ?

I don't think it is a bug. It sounds like you have a bad connection.

Avatar of bestofchess10
justbefair wrote:
bestofchess10 wrote:

When I am Playing a game and I get White I make my move but it doesn't come there so I have to refresh and then it comes by doing refresh I lost kind of 10 seconds in a Arena Tournament / Game So can chess.com Fix it ?

I don't think it is a bug. It sounds like you have a bad connection.

No it never happen when I am black it Only happen when I am white 

Avatar of bestofchess10

https://www.chess.com/clubs/forum/view/u-have-to-fix-this-right-now you can see this forum too there is same Problem That's Why I think it is a Bug.

Avatar of bestofchess10

There are many more people you can see https://www.chess.com/clubs/forum/view/bug-with-tournaments , https://www.chess.com/clubs/forum/view/premove-glitch-in-a-tournament-i-think ,https://www.chess.com/clubs/forum/view/help-losing-ratings-bug ,https://www.chess.com/clubs/forum/view/why-is-the-first-move-turning-into-a-premove Please try to solve this bug .

Avatar of Martin_Stahl
bestofchess10 wrote:

When I am Playing a game and I get White I make my move but it doesn't come there so I have to refresh and then it comes by doing refresh I lost kind of 10 seconds in a Arena Tournament / Game So can chess.com Fix it ?

 

Yes it's s bug and staff are aware. I think they may have made a change so it may not be happening anymore. I didn't notice the problem in testing this morning.