postfile wrote:
Just today I lost 4 or 5 games due to "loss by abandonment". I did not abandon any games. I patiently waited for my opponent to make the next move. After a few minutes, a popup appears that informs me that I lost due to abandonment. This is very frustrating. I do not have such disconnect problems with other websites.
How can I mitigate this issue? Thank you.
Probably got disconnected.
https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues
https://support.chess.com/article/338-how-does-game-abandonment-work
Just today I lost 4 or 5 games due to "loss by abandonment". I did not abandon any games. I patiently waited for my opponent to make the next move. After a few minutes, a popup appears that informs me that I lost due to abandonment. This is very frustrating. I do not have such disconnect problems with other websites.
How can I mitigate this issue? Thank you.