lousy lousy chess.com

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thunder5000

i was in the middle of a chess game and i was winning. then i got message 'connection disconnected'. though i was able to access other websites and there was no problem with the connection. when i tried to refresh the page just got the message 'site is not available.' then tried opening in another browser. finally the site opened but i couldn't get back to my game. it showed that i had lost the game and my rating dropped by about a 100 points. totally lousy website and poor poor application. and a technical support manager who is a completely rubbish guy. i know that this thread will be deleted as per their policy of 'cover your ***'. shameless people!

RobotDaneelOlivaw

I agree with you on the technical issues bit (as in it has happened to me too), but i think your taking this WAY to seriously; chess is basically a game to ppl below tournament strength... like you and especially me. 

thunder5000

well its hours of my time which has got wasted so remember time is money and i can in fact sue them for those lost hours.

RobotDaneelOlivaw

time will never end... :D
besides, if you couldn't connect after a few tries, why did you keep on going for HOURS????  

mbpuk

I've had the same problems over and over again.... lost over 150 points! Thunder is right, life is to short to be jerked around like this.....and what do you mean Keep Calm?  Chess is not just a game.... its life or death......going to vote with my feet.... anyone know abetter site?

Zsofia_D

Calm down guys. CHESS IS JUST A GAME.

Jimmykay
thunder5000 wrote:

i was in the middle of a chess game and i was winning. then i got message 'connection disconnected'. though i was able to access other websites and there was no problem with the connection. when i tried to refresh the page just got the message 'site is not available.' then tried opening in another browser. finally the site opened but i couldn't get back to my game. it showed that i had lost the game and my rating dropped by about a 100 points. totally lousy website and poor poor application. and a technical support manager who is a completely rubbish guy. i know that this thread will be deleted as per their policy of 'cover your ***'. shameless people!

Saluang_Tewei reincarnates!

RobotDaneelOlivaw
Zsofia_D wrote:

Calm down guys. CHESS IS JUST A GAME.

i agree

Sred
thunder5000 wrote:

i was in the middle of a chess game and i was winning. then i got message 'connection disconnected'. though i was able to access other websites and there was no problem with the connection. when i tried to refresh the page just got the message 'site is not available.' then tried opening in another browser. finally the site opened but i couldn't get back to my game. it showed that i had lost the game and my rating dropped by about a 100 points. totally lousy website and poor poor application. and a technical support manager who is a completely rubbish guy. i know that this thread will be deleted as per their policy of 'cover your ***'. shameless people!

What makes you think it's chess.com's fault?

thunder5000
Sred wrote:
thunder5000 wrote:

i was in the middle of a chess game and i was winning. then i got message 'connection disconnected'. though i was able to access other websites and there was no problem with the connection. when i tried to refresh the page just got the message 'site is not available.' then tried opening in another browser. finally the site opened but i couldn't get back to my game. it showed that i had lost the game and my rating dropped by about a 100 points. totally lousy website and poor poor application. and a technical support manager who is a completely rubbish guy. i know that this thread will be deleted as per their policy of 'cover your ***'. shameless people!

What makes you think it's chess.com's fault?

then whose fault is it?

Gomer_Pyle
thunder5000 wrote:

then whose fault is it?

There must be dozens of network switches between you and chess.com. It could be any one of them or any of the companies that own them. It could also be any large amount of network traffic anywhere in between.
  The bottom line is that the problem could be anywhere between the USA and India.

baddogno

Actually there have been some problems.  Staff responded in another thread and they've been tweaking some settings to try and fix it.  No, I don't remember the thread and I didn't post in it so no idea how to find it.

Ubik42
thunder5000 wrote:

well its hours of my time which has got wasted so remember time is money and i can in fact sue them for those lost hours.

Actually, it turns out that I can sue you for wasting my time with this thread.

Please respond with the name of your lawyer so I can get things rolling.

Pre_VizsIa
Gomer_Pyle wrote:
thunder5000 wrote:

then whose fault is it?

There must be dozens of network switches between you and chess.com. It could be any one of them or any of the companies that own them. It could also be any large amount of network traffic anywhere in between.
  The bottom line is that the problem could be anywhere between the USA and India.

This.

RonaldJosephCote

           Post # 3;  Your entire life amounts to a waste of time. Who ya gonna sue for that?  Post # 10; whose fault?  its yours. Get a good computer, with a paying account, and Ad-Blocker. You won't have many technical issues then.

thunder5000
Gomer_Pyle wrote:
thunder5000 wrote:

then whose fault is it?

There must be dozens of network switches between you and chess.com. It could be any one of them or any of the companies that own them. It could also be any large amount of network traffic anywhere in between.
  The bottom line is that the problem could be anywhere between the USA and India.

so, google is located in the US too. and so are dozens of other sites. I have no problems accessing google or other sites. it is obvious that you don't understand how the internet works. 

thunder5000

half the people on this thread appear to be stooges of the chess.com website.

bcoburn2

we all is.

Bandoum

I'm assuming this is the game?

http://www.chess.com/livechess/game?id=718570821

tliu1222

When did this happen? At what time of day? Maybe there was too much chess.com traffic... Though they do have to make a Window's app for chess.com, I have not many bugs I see.