https://support.chess.com/article/648-what-do-i-need-to-know-about-fair-play-on-chess-com
https://www.chess.com/article/view/online-chess-cheating
https://www.chess.com/article/view/chesscom-update-april-2024?alert=content#FairPlay
The site closed 58,000+ accounts last month for fair play violations and has a full team of staff working on reports along with some automated systems for detection.
https://www.chess.com/article/view/fair-play
That said, discussions of cheating, potential cheating, or cheat detection are not allowed in the general forums. If you would like to discuss join the following club. https://www.chess.com/club/cheating-forum
When I started playing chess a going on 2 years ago... I hardly even knew how the pieces moved. Since then I completed all of the chess.com lessons and I have played 1000's of games. My rating is 100 points higher than where it started. I can't progress at the game.
I don't know what it is. Is it because I'm in legend league? I literally cant get any better at the game and that doesn't make any sense. I'm really at my limit and I'm not just sitting here complaining. It statistically doesn't make any sense that I'm not getting any better at the game when I play like every single day. If I'm not playing I'm studying. Do you have any idea what it is doing to my psyche? Putting in all this work and just not getting anywhere.
Everyone isn't just beating me... I'm being absolutely crushed. By like OVER 3 minutes... that DOESNT MAKE SENSE. How are people playing instantly. This isn't just a one off case... its EVERY GAME. I face normal people every once in awhile that are playing at their normal rank... but what is happening? I mentally can't handle it anymore and I'm having a complete meltdown. Understand that at 500 rating that I should be making night and day improvements in my play.... who tf is just stuck at 500 rating for life? Nobody... There is a cheating EPIDEMIC on this website. I put way way way too much work into this to just be stuck in place at 500 rating. It isn't right. I legitimately feel like I'm ruining my life. I want so bad to progress and get better and I'm just being choked out over and over again by people that are suppose to just be learning the game... beginners. They are ALL on the juice man. You can FEEL the games when they arent cheating. Im losing my mind man and these people are making me feel so bad about myself.