The Analysis won’t work
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shwoopydorb
Feb 7, 2024
0
#1
I am using the chess.com app, and whenever I try to analyze a particular game, it just freezes. Does anyone know why or encountered similar problems?
Feb 7, 2024
0
#2
shwoopydorb wrote:
I am using the chess.com app, and whenever I try to analyze a particular game, it just freezes. Does anyone know why or encountered similar problems?
If you're on the iOS app, 4.2.25 was released with a fix for that issue.
I updated and still doesn’t work.
Message says “Can’t load analysis”
Feb 7, 2024
0
#5
centipawns wrote:
I updated and still doesn’t work.
Try clearing the app cache.
I'm on an iPad so had to look up how to do that. Tried a couple of suggested ways but they didn't work. Uninstalled the app and reinstalled it and that didn't work either.
Feb 8, 2024
0
#7
centipawns wrote:
I'm on an iPad so had to look up how to do that. Tried a couple of suggested ways but they didn't work. Uninstalled the app and reinstalled it and that didn't work either.
You might try a full app uninstall and reinstall
I give up because that didn't work either.
Feb 15, 2024
0
#9
Log into your account in a browser on a computer and play some games and analyze some games, then see if it starts working on the app. I’ve had weird stuff happen that got resolved when I logged in on a browser.
Feb 15, 2024
0
#10
i have not been able to review my games. i contacted support to get help resolving my issue and they have not given me any feedback.
Feb 15, 2024
0
#11
josephgriffis wrote:
i have not been able to review my games. i contacted support to get help resolving my issue and they have not given me any feedback.
Are you able to run the reviews from your archive?