Time lag???

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Avatar of MarvelousPandzy

So the situation is like this. I lost to some opp becuz of my lag of time. It says that i am offline when i was playing for some reasons!!??? I check my internet connection and it was totally ok, nothing changed. Is this a bug or something??? Someone plz tell me thx.

Avatar of NHMike

I've seen this happen to GrandMasters - it might be your ISP or it might be a connection issue - stuff happens. It could be a routing node between you and chess.com too. Just try and do everything that you can on your end. Hopefully it's just a one-time problem.

Avatar of Martin_Stahl
AC865 wrote:

So the situation is like this. I lost to some opp becuz of my lag of time. It says that i am offline when i was playing for some reasons!!??? I check my internet connection and it was totally ok, nothing changed. Is this a bug or something??? Someone plz tell me thx.

 

A connection to your local wifi doesn't mean that the chess.com client isn't having problems connecting to the Live server process. A lot of  things can cause issues, but the following links have information that can minimize issues.

 

https://www.chess.com/blog/News/how-to-adjust-your-live-chess-connection

 

https://support.chess.com/customer/en/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-

Avatar of MarvelousPandzy

NHMike wrote:

I've seen this happen to GrandMasters - it might be your ISP or it might be a connection issue - stuff happens. It could be a routing node between you and chess.com too. Just try and do everything that you can on your end. Hopefully it's just a one-time problem.

thx buddy

Avatar of MarvelousPandzy

Martin_Stahl wrote:

AC865 wrote:

So the situation is like this. I lost to some opp becuz of my lag of time. It says that i am offline when i was playing for some reasons!!??? I check my internet connection and it was totally ok, nothing changed. Is this a bug or something??? Someone plz tell me thx.

 

A connection to your local wifi doesn't mean that the chess.com client isn't having problems connecting to the Live server process. A lot of  things can cause issues, but the following links have information that can minimize issues.

 

https://www.chess.com/blog/News/how-to-adjust-your-live-chess-connection

 

https://support.chess.com/customer/en/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-

ok i will check the link thx buddy.

Avatar of c4_Strike

Happens to me too.

Avatar of JulianoRose
3 years old but it still happens pretty frequently too