Unwanted multiple games at the same time

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Avatar of chuckpierce

Hey Admins and Chess.com team,

Recently when I start a game, 2 or 3 games will start automatically. I always lose when the chess.com software puts me in multiple games. How can I stop this from happening?

Cheers

Chuck

Avatar of Martin_Stahl
chuckpierce wrote:

Hey Admins and Chess.com team,

Recently when I start a game, 2 or 3 games will start automatically. I always lose when the chess.com software puts me in multiple games. How can I stop this from happening?

Cheers

Chuck

Turn off the multiple games option in Settings

https://support.chess.com/en/articles/8705890-how-do-i-host-a-simul-and-play-multiple-games-at-once

Avatar of chuckpierce

Hey Martin,

Thanks for your assistance but there seems to be a problem. I am unable to move the toggle switch for allowing multiple games at once. When I left click on this toggle the program just invites me to uprgade to a diamond membership.

FYI-Windows 11, using Chrome, playing in English in Japan.

Cheers

Chuck

Avatar of Fet
#3 because it was not even turned on.
Avatar of chuckpierce

Hey Fet,

It looks like it is turned on, please see below. Additionally, I am playing multiple games at the same time when I would rather not.

Cheers

Charlie

Avatar of Martin_Stahl

I'm asking about that. It should be off since you're not diamond.

Avatar of Just_an_average_player136
Martin_Stahl wrote:

I'm asking about that. It should be off since you're not diamond.

Maybe because he's gold it still works

Avatar of Just_an_average_player136

A lot of things they put diamond you can actually use platinum or gold

Avatar of imaaussie

What plan are you using?

Avatar of Martin_Stahl
Just_an_average_player136 wrote:
Martin_Stahl wrote:

I'm asking about that. It should be off since you're not diamond.

Maybe because he's gold it still works

No, the feature is Diamond only and can only be enabled when a member has diamond and apparently only disabled when diamond.

That said, the system also apparently just checks if the toggle is on when trying to start multiple games.