It seems I am logged in after all, but still stuck in a loop. When I start a game, my username briefly pops up underneath the board, but then the game is cancelled immediately (see top of screen).
App: Logged out and cannot log in
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5 days ago
0
#3
Nice. I managed to log myself out on my phone, and to be able to login again I have to prove I'm a human. But there is no way to do that. No CAPTCHA, no nothing. I pay for a diamond membership guys, but I'm not paying to get locked out.
5 days ago
0
#4
Great. On top of this I also cannot change my email address because verification mails don't seem to arrive, also not in spam. I pay $120 a year for a diamond membership. Small bugs are acceptable but this is messed up.
5 days ago
0
#5
So I am not the only one with this - I just lost a game and could not do analysis, then it asked for verification I am human. I logged out and deleted reinstalled app.
It wouldn't even let me play a game as guest mode, but obviously its only the app on the phone, not the computer.
5 days ago
0
#6
mvl wrote:
Nice. I managed to log myself out on my phone, and to be able to login again I have to prove I'm a human. But there is no way to do that. No CAPTCHA, no nothing. I pay for a diamond membership guys, but I'm not paying to get locked out.
Same boat, what is going on?
(dooting this thread in case we get some feedback from devs)
Your in luck. 
We have a thread just for people like you. 
Once you have completed the required exam, you can then log in. 
We WILL need to see your high school transcripts, a fingerprint test, the last time you went to confession, your travel passport, driver license, street address, date of birth, results of The Rorschach inkblot test, last 3 tax returns, and a Presidential pardon.....which would come from Erik. 
https://www.chess.com/forum/view/site-feedback/verify-you-are-human
After the last app update I'm suddenly logged out on iOS. I was presented a CAPTCHA once, and after that I am stuck in some kind of loop, unable to get to a login form.