what are the comprehensive rules governing advantages for the various levels of paying membership ov

Is there is an overwhelming inequality at work in chess.com? by using the play out advantage for paying members  - meaning that in numerous games i have the upper hand and make the last move, sometimes indeed the winning move - only to lose to the play out rules - if i am wrong about this could a facilitator please direct me to the comprehensive rules governing advantages for the various levels of paying membership over  those who don't pay - it seems very Wall St to accept that a wealthier player wins through virtue of anything other than their brains

What "play out" rules? Do you mean the "Fair Play" rules- such as no using computer engines and so on?

OK fair enough - then what exactly is Play out protection, as offered to paying members?

And again i ask, please point me into the direction of the comprehensive rules governing chess.com.

Maybe stupidly!? I can't seem to find them.