What has happened to my rank on chess.com?

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Avatar of dillydream

Whenever I bothered to check, I always had some kind of rank, depending on how many games I won or lost.  Now all of a sudden it says: My rank: N/A.  What has changed?

Avatar of Martin_Stahl

My rank in stats show N/A too. May be something they aren't tracking anymore or something that is changing for V3?

Avatar of glamdring27

They may be updating or something.  I have ranks for Standard (Online) and Bullet, but the percentile is listed as N/A currently.  For Blitz I have a percentile, but no rank.

Yesterday they were all present though.

Avatar of SeanEnglish

hmm... thats weird. I can see that your rank is N/A, but my rank is still there...

I figured if they were updating the ranking system, everyone's rank would go away for a little while, but that doesn't seem to be the case...

Avatar of dillydream

Perhaps it's just some glitch in the system?  Very strange.

Avatar of bagahc

I have always had rankings and percentile only for Online chess and Chess960 - (never for Live Chess). The former is gone now. 

Avatar of Phantom_of_the_Opera

same here

Avatar of slightlybalding

You haven't played in a long time? 

Avatar of dillydream

@slightlybalding: Was that question meant for me?  If so, I play online chess just about every day.

Avatar of richb8888

it has  happened before to me and then the next day it is back

Avatar of bcurtis

Today one of our servers hiccuped and these daily stats were lost with some other temporary data. None of the games or permanent records were affected, and the rankings will be re-generated tonight as usual. Please let us know if you still see something wrong tomorrow.

Avatar of Mauve26
dillydream wrote:

Whenever I bothered to check, I always had some kind of rank, depending on how many games I won or lost.  Now all of a sudden it says: My rank: N/A.  What has changed?

happened to me, I played more games, It reappeared

Avatar of glamdring27

Ah, a server hiccup would explain why my game totals don't add up correctly too since I assume it has happened in the past occasionally too.

Avatar of dillydream

Thank you bcurtis for explaining this.  My stats are just fine today!

Avatar of bagahc
bcurtis wrote:

Today one of our servers hiccuped and these daily stats were lost with some other temporary data. None of the games or permanent records were affected, and the rankings will be re-generated tonight as usual. Please let us know if you still see something wrong tomorrow.

Hi Ben, am I supposed to see these statistics (rank & percentile) for Live Chess, too? I do not think I ever have.

Avatar of glamdring27

You should be able to, e.g