Forums

App not updating

Sort:
bobsrainey
My app is not updating moves at the moment so I can't play. Don't know if it's a general problem or just my problem.
Schofid
Same for me. And the move is Checkmate.
MoveDelay
I have the same problem, game update failed. skip/retry.
bobsrainey
Yeah that's the message I'm getting
DocRocks13
same.
pebong
I also have the same problem.
Shadybch
Me too
Chase_The_Knight
Me too.
qdstrauss
Same here.
ponderinguy
Same here. Can’t make any moves. Luckily no games about to expire.
flashlight002

Being reported in multiple threads. For now access chess.com via a mobile web browser - Safari or Chrome work fine for the most part. In fact you actually get way more features if you access the site via a mobile browser.

VintagePawn

This should only be impacting iOS. Developers are being engaged.

 

 

jdcannon

We're on it! Sorry for the trouble guys  Martin is correct, anything but iOS app works. So you can use the browser on your phone in mean time. 

Chocophile
I have the same problem too
claretludo

Issue still happening 

Codex000
Same for me. Played my moves by logging in on my PC instead
jdcannon

Should be all fixed now. Sorry for the trouble.

gndlgisdbna

Have the problem again today. Is this a regression?

Annette2121

My app - on iPhone is not updating today. Should I delete the app and reinstall or will that lose all my games, data etc.

Martin_Stahl
Annette2121 wrote:

My app - on iPhone is not updating today. Should I delete the app and reinstall or will that lose all my games, data etc.

 

All that information is stored server side. The only thing you may lose are setting changes made on the app, which are local.