BEING MUTED WITHOUT BEING ADVISED.

Sort:
Avatar of George1st

How is this possible and how do you report it?

Avatar of Martin_Stahl
George1st wrote:

How is this possible and how do you report it?

 

You were hit by the auto-mod and based on what I can see you should have received an automated warning and when you reposted the same content that got the warning, it muted you in Play for 60 minutes.

Avatar of George1st

I did not write the same comment. Martin, who do u think u are? Show me where I type the same comment. Now!

Avatar of Martin_Stahl
George1st wrote:

I did not write the same comment. Martin, who do u think u are? Show me where I type the same comment. Now!

 

When you get an auto-mod warning or mute, it gets logged. I'm not at liberty to share the specifics but if you have a question about it you can open a ticket with support and they may be able to.

https://support.chess.com/article/346-contact-us