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Billed Twice

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chesstankie

I have been billed twice for my annual subscription. What do I do about it, who do I contact etc etc?

Patzer24

Hello chesstankie. I do see you were billed twice for the auto-renewal of your yearly Gold membership. I have now refunded one of the charges so that you are only charged once for another year of Gold membership.

chesstankie

Great. Thank you! Very efficient service, much appreciated. Can you make sure this won't happen again next year too?