Bug in tournament
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Jan 14, 2018
0
#2
Is the game in your game archive? Also i think the solution is to contact chess.com support. Good luck in the tournament.
Yes it is in my archive as a finished game. Thank you, i will try to contact them.
Hi!
Im currently in a daily tournament, and after winning one of my games, in my group, i didnt recieve a point. When you look at the group it looks like the game is still going, but i have checkmated my opponent. As you can see in the attached picture, the position is clearly mate, and the points hasn't been assigned. When i go into the tournament info and look at "completed games", this game is there and the status is "playing". It has been like this for a day and a half now.
The problem is also that the rematch hasn't begun yet. What to do?