Can't update Profile picture

Sort:
Avatar of The_Dancing_Horse

Chess.com app is misbehaving, my profile photo just disappeared. Chess is best enjoyed on the board not simulated. You guys should improve your program

Avatar of willywonki66

I have that problem too

Avatar of AVK_xd
its not fixed, the same thing is showing still

This is fixed now

Avatar of Martin_Stahl
AVK_xd wrote:
its not fixed, the same thing is showing still

This is fixed now

It was fixed from the original issue. This is a new bug and staff are looking into it

Avatar of Martin_Stahl

This is fixed.

Avatar of GabyNguyen

It was fixed four days ago.

Avatar of BluefireboltZ

I am trying to change my profile pic but there is no option that is letting me to. Please help!

Avatar of BluefireboltZ

Thanks!

Avatar of SILVER1STUDIOS

Same, I keep pressing on what I want it to be. Though when I press on what I want it to be it won't show up.

Avatar of aflfooty

There are two ways of logging in. One through the chess app and the other through the web ( google etc). The functions are different on each. If one doesn’t get me what I want I use the other

Avatar of Martin_Stahl
SILVER1STUDIOS wrote:

Same, I keep pressing on what I want it to be. Though when I press on what I want it to be it won't show up.

If the image is an unsupported type or is too large it won't work

Avatar of Blue_Cosmic

I thought the bug was fixed but I am still not able to have permission to edit my account. I am still waiting for it to be fixed.

Avatar of Martin_Stahl
Blue_Cosmic wrote:

I thought the bug was fixed but I am still not able to have permission to edit my account. I am still waiting for it to be fixed.

There are some limitations on new accounts. What exactly are you trying to change?