"Cannot create a challenge because you are currently playing" Help?

Still going on

Yes, having lost like about 4 games because I can't join. Elo is going down, very annoying

i am having the same issue

Put this question in the help & support or feedback club https://www.chess.com/club/help-and-support they might see it faster

Yeah, I am also having the same problem. I'm in a game, but system keeps searching for opponents, and this disgusting message flares up. Thank God staff is looking into it. I have another problem. The rating ranges no longer show up whenever I send a challenge to the community, which is catastrophic, because one day when I sent a challenge, ignoring the rating range's disappearance, a game suddenly popped up, with an opponent rated 2150. I was shocked, and wondered why the system didn't even register the rating barrier of (-25) set. I'm also experiencing longer pairing times, please help as it never happened before (I used to get earlier matches in seconds).

I hope everything returns back to normal.

I’m still having the same issue

same issue

I had this problem for months, till finally notice correlation – it works fine without VPN and intermittently with VPN.

Another day another bug

Just another consequence of the extremely heavy chess UI used by chess.com

i am also having the same issue. it's 26th june 2025