Cc cutting off photos

Before longer photos were sideways which was an annoying bug, now they are being cut off and it is very frustrating because some photos of posts get cutoff and now we have to undo our cropping to try to adjust to this bug

The picture has to already be a perfect square to prevent that

Like this

I crop mine. I also have to screenshot them to get them to post.

The only time I have had problems posting pictures is when I post a photo I have taken with my tablet. They either post upside down or sideways. Everything else shows up like it's supposed to.

The same happens for me. Please fix this, Chess.com.

what have they done

I haven't seen any issues posting images

That is what the image looks like after posting

This is what it looks like while I’m posting

I don't usually post really long images. Maybe there is a maximum height defined. Or it's something with your browser?

@Martin_Stahl: It happens only for a few days now, that images loose their format while posting.

You'll find examples here: Noticed this first on mobile browser with smartphone screenshots 13 days ago:

https://www.chess.com/clubs/forum/view/club-redesign-five-questions-to-jdcannon?page=71#comment-98186101

and in a browser with medals (16:9 the standard format e.g. for announcements) eleven days ago: https://www.chess.com/clubs/forum/view/club-redesign-five-questions-to-jdcannon?page=71#comment-98244513

charge your phone lol

Here are some examples of cutting an image's top and bottom portions...

https://www.chess.com/clubs/forum/view/tournament-chess-snakes-and-ladders?page=59#comment-97520099

https://www.chess.com/clubs/forum/view/tournament-chess-snakes-and-ladders?page=59#comment-98088467

Hope; this glitch will be fixed soon.

I submitted a bug report about this today and posted about it in the feedback club. The problem will probably will be fixed in about five minutes or so.

Testing:

I don’t know, maybe it’s fixed. I’ll test it again later.

Nope it’s still cut off