Change to login

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Avatar of Martin_Stahl
Anna_P1402 wrote:

Hello, I created my account using my gmail and gmail's password. I don't have a chess.com password and I need it in order to connect my chessnut air board. How to change the login access? I've payed for a year to chess.com, so i can't create new account now!!! Please send me a full instruction on how to change my login option from google account to chess.com username and password!

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Thank you!

You should contact Support using the option in the menu to get help

Avatar of CrystallinePawn
Martin_Stahl wrote:
Anna_P1402 wrote:

Hello, I created my account using my gmail and gmail's password. I don't have a chess.com password and I need it in order to connect my chessnut air board. How to change the login access? I've payed for a year to chess.com, so i can't create new account now!!! Please send me a full instruction on how to change my login option from google account to chess.com username and password!

....

Thank you!

You should contact Support using the option in the menu to get help

Their bots don't help me, is there an email I could send?

Avatar of Martin_Stahl

There's no email being used. You should be able to get the tool to open a ticket. Be sure your question was detailed and if the bot doesn't offer to open a ticket try something like contact an agent in the discussion

Avatar of CrystallinePawn
Martin_Stahl wrote:

There's no email being used. You should be able to get the tool to open a ticket. Be sure your question was detailed and if the bot doesn't offer to open a ticket try something like contact an agent in the discussion

Thank you! I’ll try!

Avatar of Leodgreat
EverydayRonin wrote:

Is there a way of changing how I login to my account? I currently use Facebook to login, but I was wondering if it was possible to change this to login via email? The reason being, my work computers have a block on Facebook, so even on my lunch break I can't login in to chess.com, and I really want to. Really don't want to have to create a whole new account and start over to do this. Is it possible?