Change user name

Can you change your user name and if so, how?

Yes, if you haven't already done it before. 

https://support.chess.com/article/493-how-can-i-change-my-username

I get this message>> To avoid confusion, you may not change your username while connected to Live Chess or registered for any Live Chess competition. Please try again after you are done playing.

Make sure you have only one tab to the site open, log out, then log in and immediately change your username.

I do only have one tab opened, but I will try to log off/on and see what happens

Nope, I get same message

Do you have a mobile device/app that may also have a session?

I logged off on the mobile and then logged off here, no dice, same message. I don't have any games going on.

Let me try another browser

It was the browser that wouldn't allow it. I changed it, thank you for your help.

oldguy