Chess.com causes browser to crash

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August_FS

Hello,

For some reason, the browser (currently using firefox) crashes when I enter certain pages on chess.com. I have no idea why this happens, and it also happens on microsoft edge. I have an RX580 GPU and Threadripper 1920x cpu, and MSI Gaming Pro Carbon x399 MOBO. Any help would be appreciated.

notmtwain
August_FS wrote:

Hello,

 

For some reason, the browser (currently using firefox) crashes when I enter certain pages on chess.com. I have no idea why this happens, and it also happens on microsoft edge. I have an RX580 GPU and Threadripper 1920x cpu, and MSI Gaming Pro Carbon x399 MOBO. Any help would be appreciated.

If you use the Bug Report tool, it will send the developers a report along with information on your setup.

If that won't work because the browser has crashed, you can always send a bug report email to support@chess.com. Including the page url along with your browser information may help them to recreate it.

Martin_Stahl
August_FS wrote:

Hello,

 

For some reason, the browser (currently using firefox) crashes when I enter certain pages on chess.com. I have no idea why this happens, and it also happens on microsoft edge. I have an RX580 GPU and Threadripper 1920x cpu, and MSI Gaming Pro Carbon x399 MOBO. Any help would be appreciated.

 

Which pages?