chess.com forces me to play on an account that isn't mine

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Avatar of Blobbocado

My brother and I share a computer and I noticed that if he aborts his game, logs out, and then I log in, when I click to play a game it forces me to play on his account? I even clicked rematch and it will make me play on his account again? I logged out and back in, and when i click play it will STILL show me the aborted game and if I click new game it will start a game on his account. Any body else experiencing this?

Avatar of justbefair
Blobbocado wrote:

My brother and I share a computer and I noticed that if he aborts his game, logs out, and then I log in, when I click to play a game it forces me to play on his account? I even clicked rematch and it will make me play on his account again? I logged out and back in, and when i click play it will STILL show me the aborted game and if I click new game it will start a game on his account. Any body else experiencing this?

First thing, don't abort games unless it is an emergency. Too many aborts will get your account restricted.

I am looking for more info about the signing out problem.

Avatar of Blobbocado
justbefair wrote:
Blobbocado wrote:

My brother and I share a computer and I noticed that if he aborts his game, logs out, and then I log in, when I click to play a game it forces me to play on his account? I even clicked rematch and it will make me play on his account again? I logged out and back in, and when i click play it will STILL show me the aborted game and if I click new game it will start a game on his account. Any body else experiencing this?

First thing, don't abort games unless it is an emergency. Too many aborts will get your account restricted.

I am looking for more info about the signing out problem.

Sorry, I don't normally abort. We've had this glitch before but never figured out what caused it until today.

Avatar of Martin_Stahl
Blobbocado wrote:

My brother and I share a computer and I noticed that if he aborts his game, logs out, and then I log in, when I click to play a game it forces me to play on his account? I even clicked rematch and it will make me play on his account again? I logged out and back in, and when i click play it will STILL show me the aborted game and if I click new game it will start a game on his account. Any body else experiencing this?

 

It sounds like he isn't logging out correctly. It's possible that what you are seeing is a visual cache bug though. 

Avatar of Blobbocado
Martin_Stahl wrote:
Blobbocado wrote:

My brother and I share a computer and I noticed that if he aborts his game, logs out, and then I log in, when I click to play a game it forces me to play on his account? I even clicked rematch and it will make me play on his account again? I logged out and back in, and when i click play it will STILL show me the aborted game and if I click new game it will start a game on his account. Any body else experiencing this?

 

It sounds like he isn't logging out correctly. It's possible that what you are seeing is a visual cache bug though. 

I'm logging out like normal, Home -> logout. Its not a visual bug, I lost a lot of rating on the other account before i noticed.

Avatar of Blobbocado

Well, not a lot but like four games.

Avatar of Martin_Stahl

I can't even begin to think of a way that would even be technically possible, if the log out was successful. 

You may open a ticket to support: https://support.chess.com/article/346-contact-us