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chess.com iPad App not working

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Avatar of ikkoku
ikkoku
Nov 2, 2022
0
#1
Hello all,

It’s two days that chess.com iPad app doesn’t work. I tried to restart both the app and the device but the app is always loading on the first screen.

At the same time, iPhone app or desktop page work properly.

Thanks and kind regards, Gianluca.
Avatar of Martin_Stahl
Martin_Stahl
Nov 2, 2022
0
#2
ikkoku wrote:
Hello all,

It’s two days that chess.com iPad app doesn’t work. I tried to restart both the app and the device but the app is always loading on the first screen.

At the same time, iPhone app or desktop page work properly.

Thanks and kind regards, Gianluca.

 

What version is the app?

Avatar of ikkoku
ikkoku
Nov 2, 2022
0
#3
Both iPad and chess.com app updated to the latest version.
Avatar of Martin_Stahl
Martin_Stahl
Nov 2, 2022
0
#4

You might try uninstalling and reinstalling on the non-working app. 4.1.2 is the newest app, which was just released yesterday.

Avatar of ikkoku
ikkoku
Nov 3, 2022
0
#5

Thank you. Finally I tried to reinstall the app and now it’s working fine.