Chess.com puzzles glitch

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Avatar of arnav2007

Every time I do puzzles, there is a small chance ONLY IF I GET A PUZZLE CORRECT, it just freezes and doesn't tell me how much my rating went up. The only fix I know is to reload the page, making it forget I got the problem correct. If I get a problem wring, then it just shows my rating go down and saves. Could you please fix this problem?

Avatar of Wurstzug

Have some nice WLANhappy.png

Avatar of arnav2007
Wurstzug wrote:

Have some nice WLAN

What's WLAN? 

Avatar of Martin_Stahl
arnav2007 wrote:

Every time I do puzzles, there is a small chance ONLY IF I GET A PUZZLE CORRECT, it just freezes and doesn't tell me how much my rating went up. The only fix I know is to reload the page, making it forget I got the problem correct. If I get a problem wring, then it just shows my rating go down and saves. Could you please fix this problem?

 

While I've had an occasional puzzle freeze, it is a very rare occurrence.

 

How are you accessing the puzzles?

Avatar of arnav2007

I am using edge and no using and VPNs/proxies. I go directly through chess.com/puzzles/rated This happens every few days and those days I pretty much cant do any puzzles at all (without having my rating crash down) 

Avatar of Martin_Stahl
arnav2007 wrote:

I am using edge and no using and VPNs/proxies. I go directly through chess.com/puzzles/rated This happens every few days and those days I pretty much cant do any puzzles at all (without having my rating crash down) 

 

If you haven't, you might try clearing your browser cache. 

Avatar of nonnomaster

Is daily puzzle 22/02/23 wrong? It tells its solved when it hasn’t?

Avatar of TerrorEyes666

I have the same issue 3 years later

Avatar of STANDARD_DEVIATION_5

I wouldn’t recommend playing in the app. I have tried playing there and it never loads.

Avatar of Riverduck89

Been getting this problem for 3 years. Weird how they havent fixed it yet since we're all paying $$$

Avatar of Martin_Stahl
Riverduck89 wrote:

Been getting this problem for 3 years. Weird how they havent fixed it yet since we're all paying $$$

I sometimes see it but I believe it's just a disconnect issue. In the app backing out and starting again resolves the problem.

Avatar of raydeb

Its telling me to alter my range to over a 1000, but i cant even do the ones under 1000.?

How can i go back to doing the easier puzzles. ?

thank you.

Avatar of FutureGrandmasterLuke

When I'm just trying to do my puzzles it doesn't let me do my three daily puzzles not the one everyone has but the rechargeable 3 little puzzles per day isn't loading it is just back ground, menu, and adds.

Avatar of Martin_Stahl
FutureGrandmasterLuke wrote:

When I'm just trying to do my puzzles it doesn't let me do my three daily puzzles not the one everyone has but the rechargeable 3 little puzzles per day isn't loading it is just back ground, menu, and adds.


Are you using a school/corporate device? If so, they’re using a filter/software that is blocking code from loading

Avatar of FutureGrandmasterLuke
Martin_Stahl wrote:
FutureGrandmasterLuke wrote:

When I'm just trying to do my puzzles it doesn't let me do my three daily puzzles not the one everyone has but the rechargeable 3 little puzzles per day isn't loading it is just back ground, menu, and adds.

Are you using a school/corporate device? If so, they’re using a filter/software that is blocking code from loading

Thank you I appreciate your help