Chess Programs
Read the following, but the second point answers your main question.
https://support.chess.com/customer/portal/articles/1444879-cheaters-cheating-what-you-need-to-know
Hello there, yes you can submit players to our support team https://support.chess.com/customer/portal/emails/new
But it's very unlikely that you are often playing programs at the 1300 level. We have a lot of strong players on the site!
I hope you enjoy Chess.com :)
If you need help, please contact our Help and Support team.