Chess.com, I found a small bug with tournament notifications

Sort:
Avatar of Rick56

It's not a big problem, but since I don't know where to go, how to contact a moderator /administrator, I used this method to get the attention. I signed up for an online tournament 1400-1600, and was moved to the 1600-1800 because my rating was higher when the tournament started. It's not a huge deal, but every time a comment is written in THAT tournament, I get a notification. On the other hand, I don't recieve any from the actual tournament I am in. I cannot change this, because since I am not technically in the 1400-1600 tournament, so I can neither comment, nor check the box to stop recieving comments, because it's not there. It's a small bug. Probably happens to everyone who gets changed from one tournament to another. I would rather see the comments from my tournament, and not see any from the other one, so I thought I'de just bring this up. Please comment if anyone knows how I can go about telling this to the people who can fix it.

Thanks.

Avatar of LadyWolf

To contact Support, there is a link at the bottom of every page for "Help & Support".

If you cannot find your answer in the FAQs, there is a link for "Contact Support" and you can send us your issue Smile

I will take a look at this and get back to you!

Avatar of Rick56

18th Chess.com Tournament (1401-1600)

TD: Patzer24 Started on Mar 1, 2012 @ 1:32pm
Players: 1879   Time Control: 3 days/move
Max Group Size: 6   Rating Range: 1401-1600
# Advance: 1   Tie Breaks: Yes
Points Available: 568   Games Rated: Yes
 
 
Still receving messages from this tourney, which I am no longer in...
Avatar of Guest9643474885
Please Sign Up to comment.

If you need help, please contact our Help and Support team.