Classroom Issues

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ThePilgrim_HH

Hi,

I`ve established a classromm for me (Mac) and my Coach (Windows).

In Safari it's not possible to see (Video) and hear (Audio) my coach, he also can`t see and hear me. We've checked if the site is allowed to use Camera and Mic, this is OK.

If I (Mac) use Chrome, the same happens … and if I use Firefox, he (Windows) can see me, but he can`t hear me – same on my side: I can see him, but can`t hear him. We both checked the Browser, both are fine.

The issues can reproduced every time, so it's seems to be an Operating System bug, if the users are on MacOS and Windows. 

Or: doing I´m wrong? Maybe somebody can test it with me.

Thanks, Christian.

Martin_Stahl
ThePilgrim_HH wrote:

Hi,

I`ve established a classromm for me (Mac) and my Coach (Windows).

In Safari it's not possible to see (Video) and hear (Audio) my coach, he also can`t see and hear me. We've checked if the site is allowed to use Camera and Mic, this is OK.

If I (Mac) use Chrome, the same happens … and if I use Firefox, he (Windows) can see me, but he can`t hear me – same on my side: I can see him, but can`t hear him. We both checked the Browser, both are fine.

The issues can reproduced every time, so it's seems to be an Operating System bug, if the users are on MacOS and Windows. 

Or: doing I´m wrong? Maybe somebody can test it with me.

 

Thanks, Christian.

 

What version on those browsers?

ThePilgrim_HH

MacOS Monterrey and Windows 10. Both a running the newest builds of safari, Chrome and Firefox.