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Avatar of KnightDwarf

Hi All.

I have the exact same problem as mistoomuch. I accidentally closed my premium diamond memebership account "wildcoyote" by accident. I was trying to look for a way to cancel the premium membership, when by mistake I closed the account.

I am losing money on my premium account by the day and chess.com has not written back to me on the request to please reopen the account.

Can somebody please help me?

Avatar of KnightDwarf

Sorrry the account closed is "wildcoyote2"

Avatar of Martin_Stahl

When did you contact support?  It can take a few days.

Avatar of Drunk_Magnus_Carlsen

I cannot log in to my account. I know what my username and password is but it wont let me. I tried to click the "forgot my password" button and then use my email but it said my email was not affiliated with an account. I also tried to make a new account using that username and it said the username was already taken. It's been a while since I last logged in and I'm confused. I made this temporary account to seek assistance. Please help.

My old username was grahamtandrew

Avatar of Martin_Stahl

You really should open a ticket.

https://support.chess.com/customer/portal/emails/new