Computer analysis won't work!?

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Bassfanatic

Hey chess.com

I can't get my games analysed! I've checked the Q&A's and done as it says, but it doesn't work. When I push the com.analysis-button it directs to the board editor, but the analysis doesn't start. Am I missing something obvious or could it be something technically? 

Martin_Stahl

There should be a set of buttons that comes up to decide what level of analysis you want to do and you can select one of those.

Bassfanatic

This is what it directs to (Just figured out how to make a screen-shot).  Can't find any level options. When I push play it just it replay the game, No analysis. This can't be right? 

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Martin_Stahl

The buttons show up above where it says Self Analysis. Looks like the browser isn't showing the layout correctly my phone does the same type of thing on the mobile optimized site. One thing you can try is forcing it to load the desktop version (since that looks like the mobile version) and it may help.

Bassfanatic

Switching to desktop-mode didnt work either... BUT PROBLEM IS SOLVED! I downloaded the App (didnt know it existed), and computer analysis works fine. Thanks

Martin_Stahl

Yeah, the app is normally the suggested solution for mobile, though, I've had luck with the browser version for many things (and they keep updating things so sometimes things may break or be fixed). It is possible the browser on your device doesn't support the CSS/HTML5 features the site is using.