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Connection interrupted

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jayschess

While i started playing game, in the middle of the game i got disconnected. it said connection interrupted and after a long time i waited to finish the game but i lost the game due to disconnection.During my opponent's move it got disconnected and I still lost. It happened to me lot of time and i lost the game.

Igorotte

And when you want another game, this message appears: "Your play is restricted because you have not followed our Fair Play Policy - which prohibits stalling, abandoning games or frequently aborting. You must now wait 5 minutes between games. This restriction will be lifted automatically after a few days, or after you play several fair games"


jaclyn

What browser and operating system are you using?

jayschess

using Google Chrome

ces10

I have the same problem   regarding internet connection. But there are also days when net connection is good just like today and what's frustrating is that I just won a game and after that game I was trying to start a new game and what I got was this persistent message "Your play is restricted because you have not followed our Fair Play Policy - which prohibits stalling, abandoning games or frequently aborting. You must now wait 5 minutes between games. This restriction will be lifted automatically after a few days, or after you play several fair games".  This is sooo frustrating! :(

Igorotte

One player suggested opening another browser, copy and paste the URL of your current game to the other browser and close the one that stalled. Haven't tried yet but it makes sense.