ProperGate wrote:
Apparently, Chess.com puts your Diamond membership $99 on automatic renewal.
I am trying to cut down my expenses during this difficult time but my credit card was charged the $99 fee without any advance notice. How do I get the money refunded? I have already contacted support but they have not responded after a few days.
Yes, all subscriptions are automatically renewed and I'm pretty sure it mentions it on the purchase page.
To get a refund, you need to open a support ticket.
https://support.chess.com/article/346-contact-us
Apparently, Chess.com puts your Diamond membership $99 on automatic renewal.
I am trying to cut down my expenses during this difficult time but my credit card was charged the $99 fee without any advance notice. How do I get the money refunded? I have already contacted support but they have not responded after a few days.