Disconnected

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Avatar of johanpalmaer

Hi.

I've lost three games now because I'm suddenly become disconnected. I cannot understand why I become disconnected, and why I should loose the game because of that. I have no problem with my Internet-connection in general, and using Firefox, so the question is why I'm being disconnected everytime while it's the opposite players turn. For me it - almost - seem like it's possible for some other players to initiate that the other player become disconnected while playing a game.

Avatar of johanpalmaer

It seem that more players have the same problem. My last 5 games have now been broken because of that being disconnected. I'm of course dissapointed I'm loosing rating, so it would at least be better, if the rating scores could be left unaffected when games interrups because of disconnection.

Avatar of Evil_Homer

http://www.chess.com/forum/view/livechess/i-lost-3-sure-win-games-because-of-disconnection?lc=1#last_comment

A simultaneous discussion on the same topic.

Avatar of SonofPearl

When live chess comes out of beta, I believe that ratings will be re-set.

Avatar of erik

we're working on it. sorry about the issues!

Avatar of rond25

I have been disconnected in the middle of three games on two different computers and I see from the above this is a common problem   I would very much like the problem taken care of  Hope you can get this problem taken care of soon as it is very annoying.  Thank you......rond25