pls
excuse me but pls help

contact Chess.com support...
https://support.chess.com/customer/en/portal/topics/620387-premium-membership/articles
contact Chess.com support...
https://support.chess.com/customer/en/portal/topics/620387-premium-membership/articles
There is a bug that stops paying or gifting memberships.A friend of mine joined chess.com and asked me to gift him membership with the money he gave.I tried all my debit and credit cards fron various devices but could not.Pls help me.