Game Explorer - Chess Forums

2a3a1a

Sep 20, 2014

0

#1

When will Game Explorer actually have my games on it? At this point I only have 36 games. I used to have Diamond, but I don't think it will be worth it this time...

notmtwain

Sep 20, 2014

0

#2

from http://www.chess.com/forum/view/community/game-explorer-still-not-working?page=1

2 years ago · Quote · #1

EricFleet

IN August, I reported that my games were not showing up in Games explorer. The help desk was vert courteous, and explained that they knew about the problem.

"We are currently in the process of adding millions of games to the Game Explorer and unfortunately it has taken longer than expected. We hope to have this all up and working soon! Sorry for the inconvenience!"

Nearly three months later, and no fix. Any comment from management on when we'll be able to view our own games in Games Explorer.

I should note that for some reason some people CAN see all or some of their games. Others like me cannot see any.

23 months ago · Quote · #7
erik

we should have it live this with live games included!

/You will note that the word after "this" is missing from Erik's reply. Speculation abounds as to what the missing word might have been.

bcurtis

Sep 20, 2014

0

#3

Here's a brief rundown:

Master games are a little out of date, and I'll be correcting that soon with newer games.

Echess has always had all games imported into Explorer, if they meet certain criteria like having a minimum number of moves, etc.

There are many more Live Chess games, finishing more quickly, and so last year we needed to build new technology that would import these games (and the billion archived games!) without overwhelming the servers. When we turned it on earlier this year, almost all games were imported fine, but a small number caused very big problems, corrupting the data for everyone. We were able to correct the data quickly, but for over a month we tried to find the source of the problems and could not. Eventually we decided to solve it (much more easily) in the new v3 code.

But just last week we had a break-through, and we now know what the problem is, and I personally will be updating the code within a week or two to begin importing new games. Once that proves itself, we will also begin importing all of the Live Chess games that have already finished. Since there are so many, we will be begin the processing with recent games from premium members and people who are active on the site. We hope to get all games for 90% of active members in November.

Thank you for your patience!

notmtwain

Sep 21, 2014

0

#4

bcurtis wrote:

Here's a brief rundown:

Master games are a little out of date, and I'll be correcting that soon with newer games.

Echess has always had all games imported into Explorer, if they meet certain criteria like having a minimum number of moves, etc.

There are many more Live Chess games, finishing more quickly, and so last year we needed to build new technology that would import these games (and the billion archived games!) without overwhelming the servers. When we turned it on earlier this year, almost all games were imported fine, but a small number caused very big problems, corrupting the data for everyone. We were able to correct the data quickly, but for over a month we tried to find the source of the problems and could not. Eventually we decided to solve it (much more easily) in the new v3 code.

But just last week we had a break-through, and we now know what the problem is, and I personally will be updating the code within a week or two to begin importing new games. Once that proves itself, we will also begin importing all of the Live Chess games that have already finished. Since there are so many, we will be begin the processing with recent games from premium members and people who are active on the site. We hope to get all games for 90% of active members in November.

Thank you for your patience!

Thank you for the update! That's great to hear.

Mauve26

Nov 16, 2014

0

#5

so was it fixed?

Toire

Nov 17, 2014

0

#6

I still only have 10 of my games in Game Explorer, but it's still advertised as a benefit of "Premium" membership...

wolfzna

Jul 23, 2021

0

#7

All I see is my games are loading into Explorer but no games appear. How to fix?

notmtwain

Jul 30, 2021

0

#8

funtime8914 wrote:

All I see is my games are loading into Explorer but no games appear. How to fix?