Game Frozen?

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Avatar of AnandBenegal

is there any setting that can clear your livechess stats and start afresh? :(

Avatar of TadDude
AnandBenegal wrote:

is there any setting that can clear your livechess stats and start afresh? :(


Seems a drastic method of clearing a frozen game.

Avatar of kohai
AnandBenegal wrote:

is there any setting that can clear your livechess stats and start afresh? :(


No sorry you can't do that.

Avatar of miotsu

hi, same problem, game frozen

http://www.chess.com/echess/game.html?id=40187881

Avatar of kohai

done

Folks, if your game freezes and your chatting to your opponent, can you ask them if they are using Android, if they are, can they please go to the Android Marketplace and get the latest update for their phone please. The app is causing the game to freeze and the latest version should fix this.

Avatar of bored_at_work

same for me, it says my move but it is not..game with quade82..other games r fine...

Avatar of kohai

bored_at_work i've un-stuck it now. How are you logging in to make moves?

website? or on facebook? or iphone? or mobile? or android? or… ?

Avatar of bored_at_work

i m on website thru my computer

Avatar of bored_at_work

it was removed and now its back..i have a stuck game again with the same guy and same move

Avatar of karkan_lord

Hello,

I'm having the same issue with my game:

http://www.chess.com/echess/game.html?id=40163606

It's telling me it's my move, but my move has already been made.

Thanks!

Avatar of kohai

Fixed

if you're using Android, can you please go to the Android Marketplace and get the latest update for your phone please. The app is causing the game to freeze

Avatar of Vochy

same problem here:  http://www.chess.com/echess/game.html?id=40199048

Avatar of jayl

Well, I see I am not alone in this - board frozen:

http://www.chess.com/echess/game.html?id=40197645

 

(don't know if this is related, but recently I also have a problem on my iphone app - after submitting a move, the board does not return to its "base" position. I have to exit the application and re-enter in order to continue playing.

Avatar of BillyLobster

frozen game help plse

 

http://www.chess.com/echess/game.html?id=40189674

Avatar of miotsu

hi, sorry, it happened again...

http://www.chess.com/echess/game.html?id=40187881

cheers

Avatar of kohai

Vochy, Jayl, BillyLobster, miotsu  the games have been un-stuck now, please let me know if this happens again in that game.

Avatar of jayl

Thanks - it got unstuck (but also stepped back one move).. I will sure let you know if it hangs again.

Avatar of eddiewsox

My game htp://www,chess.com/echess/game.html?id=407187383 is still stuck, except the time is moving. It says it's my move, but I made my move which is highlighted in yellow. The game was not aborted, it is 13 moves along. Neither player can move.

Avatar of kohai

un-stuck it now. It only showed as aborted as the posted link was wrong.

Avatar of kohai

A new update has been added to the Android MarketPlace.

If you (or your opponent) is using Android, can you please go to the Android Market place and update.