Getting an account back

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maanas2008

My previous account got closed as a result of fair play, and even when I appealed with proper evidence, I was denied. Is there any way to prove I was playing fair?

maanas2008

I also had a diamond premium membership on said account and it still had a couple months worth, so is there anything I can do about that either?

Martin_Stahl

If your appeal was denied, you can't get your account back. The fair play team reviews the closure more deeply and if they deny that there's nothing else to do.

You can contact support directly about the premium:

https://support.chess.com/article/346-contact-us

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