How can I chat with chess.com?

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Avatar of AndreyLaferrari2002

Hello! Yesterday, I chatted with Chess.com staff member... I went to Upgrade and then I saw something green. I clicked it and chat appeared. I asked some questions and he/she answered me... But now I can't find that chat... Someone help, please? happy.png

Avatar of notmtwain

There is often someone on staff in the live chess chat room.

Avatar of AndreyLaferrari2002
notmtwain написа:

There is often someone on staff in the live chess chat room.

Where is this chat room? happy.png

Avatar of notmtwain

In live chess. You have to enable the chat in settings.

Avatar of AndreyLaferrari2002
notmtwain написа:

In live chess. You have to enable the chat in settings.

No no no no no grin.png. I don't mean to play with a staff member...  Yesterday, I chatted with Chess.com staff member... I went to Upgrade and then I saw something green. I clicked it and chat appeared. I asked some questions and he/she answered me... But now I can't find that chat...

Avatar of enprise689

some ad?

Avatar of notmtwain
AndreyLaferrari2002 wrote:
notmtwain написа:

In live chess. You have to enable the chat in settings.

No no no no no . I don't mean to play with a staff member...  Yesterday, I chatted with Chess.com staff member... I went to Upgrade and then I saw something green. I clicked it and chat appeared. I asked some questions and he/she answered me... But now I can't find that chat...

It's not chat during play. There is a Help Desk chat room. It is visible when you are in live chess. (If it is not visible, you have to check your settings.)

You can ask questions. Often there is a staff member in the room.