How to read message on Android device

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Avatar of manassasguy

How do you see messages in Android app? I can see the list of my messages. But when I click on a message, I get a blank screen with a "Write your message" dialog box. I can't see the actual message. I see same behavior on both my Android phone and tablet. This is probably user error, but I can't figure it out. Thanks!

Avatar of justbefair

I have seen this reported as a bug .

They are working to fix it, according to Martin.

Avatar of Mattew

I think most of the Android devices are impacted, but not all of them. I recently broke my old phone (Samsung) that worked with the messages and website, but now i have another phone (Google) that doesn't work. I still try to be active in the forums tho

Avatar of Martin_Stahl

Problem is fixed in version 4.5.0 and will hopefully be rolling out soon.

Avatar of wizardKM

Good-----I'm having the same trouble reading MY Chess.com messages, too...it's caused at least one misunderstanding...

Avatar of manassasguy

Thanks everyone for responses. Sorry I posted this in wrong forum. Meant to post to Help & Support. 

@Martin_Stahl is it possible to get a copy of version 4.5.0 to beta test?

Thanks again!

Avatar of Martin_Stahl
manassasguy wrote:

Thanks everyone for responses. Sorry I posted this in wrong forum. Meant to post to Help & Support. 

@Martin_Stahl is it possible to get a copy of version 4.5.0 to beta test?

Thanks again!

 

https://support.chess.com/article/2019-how-do-i-join-the-beta-android

And moved to Help and Support happy