The chat in tournaments is disabled too, there is just a question mark which leads to https://support.chess.com/en/articles/8557339-why-can-t-i-chat-or-post-in-forums-or-change-my-avatar. I followed the instructions there. But no chat.
I can not chat
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Further, it shows the German flag for my name when I play, but my setting is European Union.
I am new. I have activated my account, I have enabled chat in the settings. Can not chat anywhere, not in game chats, not in Tournament chats.
I am not sure if I was muted by chess.com. Someone in the chat of a game said "That's gay" and I wrote "What is gay?". But I am not sure if the chat was already disabled or not.
Can someone from the support take a look at this?