I cannot play games...

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Ace_Spades_Proto

So, I've tried to play games, but it only says that "Member offline," and will show that I have excellent connection, but it always says I'm 1200 (I'm 1006) and it gives me a long red bar that only has a x on the end. It will act like it's loading a game, but it won't load. I can still play bots and tournaments, but not live games. I can still play variants and everything, and everything else is fine, just the live games are messed up.

onlyone1ne

Same for me idk whats going on????

Freethespeed

Same my brother

Ace_Spades_Proto

Hmm, glad to see I'm not the only one having this issue. I wish a moderator would comment and let us know what's going on and whether or not it's getting fixed.

Ace_Spades_Proto

Also, can you both upvote to see if we can get taction on this issue and to see if we can get noticed by mods and hopefully helped.

buti222

Can you please fix the issue when you lose connection for 1 second u can't play the game anymore please check the game I recently played I got connection back in literally 1 seconds or 2 and I still couldn't play and it's not the first time and in my mind I was winning so it's very frustrating.

Martin_Stahl
Ace_Spades_Proto wrote:

So, I've tried to play games, but it only says that "Member offline," and will show that I have excellent connection, but it always says I'm 1200 (I'm 1006) and it gives me a long red bar that only has a x on the end. It will act like it's loading a game, but it won't load. I can still play bots and tournaments, but not live games. I can still play variants and everything, and everything else is fine, just the live games are messed up.

There is a known issue with some parts of the world where local ISPs appear to be blocking some chess.com resources. If you're getting that you may need to use a VPN to get around it.

Though, it's possible if you're using a VPN the endpoint is causing the issue so changing your location may work.

Ace_Spades_Proto
Martin_Stahl wrote:
Ace_Spades_Proto wrote:

So, I've tried to play games, but it only says that "Member offline," and will show that I have excellent connection, but it always says I'm 1200 (I'm 1006) and it gives me a long red bar that only has a x on the end. It will act like it's loading a game, but it won't load. I can still play bots and tournaments, but not live games. I can still play variants and everything, and everything else is fine, just the live games are messed up.

There is a known issue with some parts of the world where local ISPs appear to be blocking some chess.com resources. If you're getting that you may need to use a VPN to get around it.

Though, it's possible if you're using a VPN the endpoint is causing the issue so changing your location may work.

OK, thank you so much for the help!