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I got loss after opponent timed out

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Avatar of davidmertz
davidmertz
Jan 10, 2018
0
#1
on my Android app. I played and opponent made no move for most of 10 minute game. eventually s/he timed out, but I could not leave game even with 9:45 on my clock and zero on his for several minutes. when I eventually pressed "exit game" it showed as low and I lost points!
Avatar of davidmertz
davidmertz
Jan 10, 2018
0
#2

 I had no connectivity problems. The server itself  misbehaved. I could leave a (friendly) comment for opponent, and could access other sites at same time. The connectivity bars in the app showed a strong connection as well. It's rather obviously to bitch at someone reporting an actual server bug with recrimination (as I see you do on other threads also)

Avatar of Martin_Stahl
Martin_Stahl
Jan 11, 2018
0
#3

If you mean this game, https://www.chess.com/live/game/2544083073


I would report it with at ticket.

https://support.chess.com/customer/portal/emails/new

 

Since even the archive shows your opponent had no time. Likely some weird bug.

Avatar of erik
erik
Jan 11, 2018
0
#4

No need to report. I see this. Looking into it. 

Avatar of davidmertz
davidmertz
Jan 11, 2018
0
#5

 Ok. Thanks. I have no idea what my opponent saw, of course. The link is indeed to the game in question. But on my side, he made no move after the first three or four, and it timed out for him... But wouldn't end by server.