i want a refund on the subscription.

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Avatar of zeenabjj
i canceled my subscription last week, and it still payed for the subscription, i want a refund please.
Avatar of chessplayer20002000

email support team

Avatar of Martin_Stahl
zeenabjj wrote:
i canceled my subscription last week, and it still payed for the subscription, i want a refund please.

You'll need to contact Support directly using the option in the menu. Be sure to choose the billing/refund related option

https://support.chess.com/en/articles/9856544-how-can-i-get-a-refund-for-my-chess-com-membership

Avatar of Martin_Stahl
chessplayer20002000 wrote:

email support team

That's not an option

Avatar of SacrifycedStoat
There’s a support article about this