I would like to change my subscription plan and get a refund.

Sort:
Avatar of ANANIZISIKERIMAYIKOLUN

I had taken a trial of the family plan, but I forgot to cancel my subscription before the trial ended, and my card was charged. However, I wanted a Platinum membership, but I am currently paying for the family plan. For this reason, I would like my membership to be downgraded to Platinum or to receive a full refund. Thank you.

Avatar of ANANIZISIKERIMAYIKOLUN

and also i need the change my name with "bar1ssoez"

Avatar of Sir_TrashPanda
ANANIZISIKERIMAYIKOLUN wrote:

I would like to change my subscription plan and get a refund.

In order to change your membership plan or request a refund you'll have to contact support directly.

Avatar of Martin_Stahl
ANANIZISIKERIMAYIKOLUN wrote:

and also i need the change my name with "bar1ssoez"

https://support.chess.com/en/articles/8557649-how-can-i-change-my-username