Invalid Image Size

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Duck

Hi Chess.com staff, 

I'm not a techi like yall so bear with me... happy.png 

A few minutes ago I took a 30 second screen recording and tried to upload it to my friend's forum post. Unfortunately when I tried to proceed with the upload this happened: 

Now as you can see, I have no issue uploading screenshots, but I seem to have trouble uploading short videos. However, I have seen some posts in the forums where the video length was over 3 hours. Am I doing something wrong? 

Thanks. 

BoxJellyfishChess

It's possible that the "insert image" functions cannot upload videos. Try uploading your video to youtube (make sure it's public or unlisted, not private) and then using "insert media", which is an icon that looks like youtube's logo right next to the insert image icon. You should be able to embed videos by copy-pasting the URL of the video into the insert media box.

ChessMasterGS

You can convert it to a gif, or upload to a HTML compatible site, like YouTube

louieluigi

I totally agree with these suggestions

Max_Wolfe

I have a similar problem with chess.com custom backgrounds....

It won't let me upload large image sizes and lower resolutions look awful on a 38" screen tongue.png