IOS app freezing - Chess Forums

chickenstoast

Dec 22, 2020

0

#1

I’ll be in a game and the time just stops moving. Completely freezes the clock. If I restart the app, it reopens my game, it’s my turn, and my previous move didn’t register. Anyone else have this issue? Any solutions?

mattyday90

Dec 22, 2020

0

#2

I have the same, it’s driving me crazy. Any help on this would be appreciated.

dannymilleruk

Dec 22, 2020

0

#3

And me, so frustrating.

ZickVI

Dec 22, 2020

0

#4

Just lost two games this way. Not playing again before this is fixed

MSH103

Dec 22, 2020

0

#5

Same issue- very frustrating- any solutions from chess.com please

BlackLemon1234

Dec 22, 2020

0

#6

Same thread for this problem. No answer from chess.com. :-(
https://www.chess.com/forum/view/help-support/lost-game-by-abandonment-while-waiting-on-opponent-to-move

chris_miner

Dec 23, 2020

0

#7

Just had the same problem after upgrading the app on an iPad. Found this thread during the game and used the trick of killing the app several times during play to get our clocks started again.

gbgtto

Dec 23, 2020

0

#8

Same issue here. Happening at least 50% of the time.

BorisBritva00

Dec 23, 2020

0

#9

Same problem (((

chickenstoast

Dec 23, 2020

0

#10

To everyone having the same issue, I found a fix (kind of, this still definitely needs to be fixed). Just hit the button that takes you to the previous move. Sometimes this itself will just start moving the clock again, or you can make that move again. So, back button- take movie again, or just back button.
Hope this helps some of you!
But seriously, PATCH THIS GLITCH CHESS.COM!!

k666609

Dec 23, 2020

0

#11

Same!!!!! and it makes e angry.

There are 2 things that works to solve this

1. Chess.com fix this issue!

2. Force close the app and re-open it. Game continues.

Legocrusader

Dec 23, 2020

0

#12

I keep having the same issue. Numerous times per day!

k666609

Dec 23, 2020

0

#13

Legocrusader wrote:

I keep having the same issue. Numerous times per day!

Maybe it's a sign.

A sign like... the developer needs to fix it because many are paying money to play chess here and like having a good gaming experience.

Just a guess..

BlackLemon1234

Dec 23, 2020

0

#14

Yeh. But where is this developer? Why anybody here from chess.com?

tomp0000

Dec 23, 2020

0

#15

Yes I’m having this a lot recently! VERY ANNOYING

JackSFC7

Dec 24, 2020

0

#16

I am having this problem too. Anyone resolved this?

housewoodpusher

Dec 24, 2020

0

#17

Hello chess.com, can you at least address the there is n issue?

ThePursuit

Dec 25, 2020

0

#18

Yes. Agree. For me so far it is just ten minute games. But I’m moving to the other major chess site until I hear this is resolved. Diamond member but I’ve had games freeze on me every day for the last week.

janefsiv

Dec 26, 2020

0

#19

Why is there no answer from chess.com on this bug? It’s affecting many users (and paying customers)

Mazad8

Dec 26, 2020

0

#20

I faced the same problem many times. In the middle of a game, suddenly the clock stops and my move doesn’t register when the clock starts again, also i lose time when it works again. any solution please ?